Solutions Aloha, Dinerware, Micros and POSitouch POS Systems

Welcome, Click to Login 

Heartland FAQs

Your Most Frequently Asked Questions



Which POS systems do you work with?

Do you do other time keeping systems such as time clocks?

How much does the interface cost?

Can someone from InControl call my prospect to discuss how the interface works?

How does the interface work?

How do I notify InControl I have a prospect that wants to try out the interface?

Is InControl interested in doing other POS/Time keeping systems?

Can the prospect try out the interface before they buy it?

Does InControl provide me with sales support on the interface?

How do you provide end user support for the interface software and how much does it cost?

Do you provide volume discounts for multiple locations and what is the pricing?

Does your service/software require any ongoing fees?

I have a one store prospect that is thinking about using Heartland and your interface, can you call them to discuss the interface?



Which POS systems do you work with?
We work with all versions of Aloha, all versions of POSitouch and the Micros 3700 version only. We do not support the Micros 9700 or Micros E7. No other POS systems are supported at this time.

Do you do other time keeping systems such as time clocks?
We do not work with time clocks at all and have no interest in developing interfaces for time clocks.

How much does the interface cost?
The interface cost is a one time $490 for the software, installation, configuration and end user training.

Can someone from InControl call my prospect to discuss how the interface works?
We do not have the time resources to call single store prospects. If your client has 3 or more stores, we can provide sales support and volume pricing discounts. Volume pricing is determined by the site and depends on our level of involement for the installations.

How does the interface work?
The interface reads the POS systems punch data files, real time and creates a file that can be imported by the Heartland Payroll Solution (including the new Heartland Plus One solution).

How do I notify InControl I have a prospect that wants to try out the interface?
Use the Heartland Referral form on this website. You can find this form on the left hand side of the website.

Is InControl interested in doing other POS/Time keeping systems?
At this time, we do not have an interest in developing other POS/time keeping systems.

Can the prospect try out the interface before they buy it?
The application has a free 30 day trial, so they can try it out before they buy.

Does InControl provide me with sales support on the interface?
We can provide email sales support, and phone support for prospects with 3 or more stores.

How do you provide end user support for the interface software and how much does it cost?
The end user is provided with 30 days of phone support and 11 months of email support and this is included in the cost of the software. After 12 months, they can purchase additional email support and product updates for $100 per year, per site.

Do you provide volume discounts for multiple locations and what is the pricing?
Yes, if your prospect has 3 or more stores, we can provide volume pricing discounts. We determine the price based on our level of involvement with the end users.

Does your service/software require any ongoing fees?
No on going fees are required. They receive 30 days of phone support and 11 months of email support which is included in the price of the software.

I have a one store prospect that is thinking about using Heartland and your interface, can you call them to discuss the interface?
Unfortunately, we do not have the time resources to call single store prospects on the interface.